Senior IT Enterprise Services Manager
Medline’s IT team works every day to provide innovative solutions to our internal and external customers, with the goal to differentiate ourselves from the competition.
As IT Enterprise Services Manager, you will manage PMO, MDM and BPM teams. In collaboration with the IT senior leadership, you will ensure overall IT work governance, vendor management and continuous improvement. You will also own and support the business in master data management and business process management, in addition to focusing on building firm foundations and roadmaps to support future growth.
The ideal candidate is self-motivated and driven to perform. This position will be based in our European headquarters in Arnhem, the Netherlands and will report to the IT Director.
Activities and responsibilities
- Streamline key related processes and champion change.
- Establish, promote and maintain relationships with both internal and external stakeholders.
- Manage enterprise services teams that support IT and the business.
- Collaborate with IT and business colleagues in cross-functional regions.
- Stay up to date with technology and best practices in areas such as master data management, business process management and continuous improvement.
- Ensure firm foundations in IT processes and improve them as IT matures; bring best practices to the company.
Job requirements
- Experience in developing IT teams and roadmaps
- Experience running global projects and/or projects involving stakeholders/project teams in multiple regions
- Experience in working with vendors
- Experience in ITSM tools
- Strong ability to map processes and identify areas for improvement
- Strong knowledge in multiple improvement strategies, such as Six Sigma and total quality management
- Strong ability to quickly grasp ideas and get to know our business, IT landscape and processes
- Strong stakeholder communication skills and influencing skills
- Excellent communication skills; fluent in English, both written and spoken
- Ability to take ownership and be assertive
What we offer:
- Comprehensive onboarding by experienced colleagues – An individually tailored plan with fixed contact persons awaits you.
- Company pension plan – We understand the value of a good pension plan and, therefore, increase our contributions to your pension plan throughout employment.
- 26 days of vacation - We prioritise work-life balance.
- Modern workplace – Our workspace has been recently renovated.
- A wide range of training opportunities and employee-oriented services – We actively support you in your personal and professional development.
- Fresh fruit, free coffee and subsidised lunch – Your physical well-being is taken care of
- Department
- IT
- Locations
- Arnhem
- Remote status
- Hybrid Remote
Arnhem
Our Medline Success Factors
Do you recognise yourself in these factors? Then Medline might be a great place for you to work! We believe that the way in which people approach their work, collaborate with their colleagues and fulfil the needs of our customers are just as important as their technical and professional skills, and play a big role in professional and personal success.
Senior IT Enterprise Services Manager
Medline’s IT team works every day to provide innovative solutions to our internal and external customers, with the goal to differentiate ourselves from the competition.
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