Role reports to: VP Europe & General Manager EMEA
Reporting to this role: dotted line of the kit packer team in each region
Location: fully remote 

EMEA Key Account Manager - Kit Packer

With roots dating back to 1910, Medline is a leading manufacturer and distributor of medical products. Our 30,000 employees around the globe provide high-quality surgical supplies, medical devices and solutions that healthcare professionals need to deliver the very best care possible in a variety of care settings.

Purpose

In this role you will lead, guide, and develop our kit packer business in EMEA region. You grow Medline’s business in the region delivering sales and margins. Your responsibility is to lead and direct the sales strategy of Medline for this sales channel and generate measures to develop successful relations with our customers.

How can you help us?

• Develop and implement sales strategy - maintain and drive business growth and ensure operational plans are aligned with business objectives.
• Designs and executes an account plan to build new and grow existing business within specific customer groups.
• Creates and maximizes customer value and loyalty, resulting in long-term relationships.
• Present business reviews each quarter to the EMEA management team.
• Collectively works with internal team members like Sales & Mk directors, division leaders, Clinical Sales, Product Managers and Customer Service Agents to drive sales success and customer satisfaction.
• Manages procurement processes and price quotations in collaboration with the Customer Service & Tender Management team as well as the product divisions.
• Gains customer insights and identifies the right customer stakeholders to help drive the purchasing process.
• Maximizes gross margin by thorough price management and regular review.
• Launches new products and solutions to customers in coordination with division leaders.
• Takes active involvement in the complaint process for his/her own customers.
• Provides sales forecasts and updates them regularly.
• Maintains and uses CRM data to improve (his/her own) performance.
• Proactively assesses, clarifies, and challenges customer needs on an ongoing basis.
• Collects customer feedback and market insights and makes suggestions for improvements on products and services to the product divisions.

Are you a match?

• Sufficient education and relevant work experience in business and/or healthcare
• Proven track record in international sales in the medical field
• Able to quickly build relationships with key people internally and externally
• Knowledge of decision-making processes in B2B settings
• Understanding tender processes 
• Ability to achieve results in a fast-paced, changing, highly demanding environment
• Fluent in English, any other market related languages will be seen as a plus+
• You can be based in most of the continental Western or Central European countries (BENELUX, FR, DACH, SK, PL, CZ, PL)
• Ability to frequently travel in Europe (about 50% of the time)
  

We accept application until the 10th of July, but will do an ongoing review on candidates, so do not hesitate to apply today.

Medline is committed to reducing our carbon footprint, developing responsible products, supporting our employees and local communities, and promoting high ethical standards internally and among our supplier partners. Click here to discover what Medline is doing to make healthcare more sustainable for people and the planet.

#LI-Remote