Department: Sales

Location: Madrid

Contract type: Permanent

Purpose

The Account Manager’s role is to increase sales and margins by attracting new customers and by expanding Medline’s Patient Care product and service offering to existing customers.

How can you help us?

• Designs and executes an account plan to build new and grow existing business

• Creates and maximises customer value and loyalty, resulting in long-term relationships

• Collectively works with internal team members like Clinical Sales, Product Managers and Customer Service Agents to drive sales success and customer satisfaction

• Manages tenders and price quotations in collaboration with the Customer Service & Tender Management team as well as the product divisions

• Gains customer insights and identifies the right customer stakeholders to help drive the purchasing process

• Works according to the Challenger Sales methodology

• Launches new products and solutions to customers

• Takes active involvement in the complaint process for his/her own customers

• Provides sales forecasts and updates them regularly

• Maintains and uses CRM data to improve (his/her own) performance

• Collects customer feedback and market insights, and makes suggestions for improvements on products and services to the product divisions

• Organises symposia, conferences and regional exhibitions to promote products (both online and offline)

• Successfully completed higher education or relevant work experience in business and/or healthcare

• Healthcare industry experience and knowledge of hospital decision-making processes are advantageous

• Minimum 5 years of experience in sales

• Able to quickly build relationships with key people internally and externally

• Strong drive for results

• Well-organised and structured

• Ability to achieve results in a fast-paced, changing, highly demanding environment

• Solid analytical skills

• Strong communication and influencing skills

• Fluent in English and native Spanish speaker

• Company pension plan - We increase our contributions to your pension plan throughout your employment because setting you up for a successful retirement is important to us

• Life insurance and medical insurance

• Company car

• Comprehensive induction by experienced colleagues - An individually tailored onboarding plan and fixed contacts so you can be off to a great start

• Modern Workplace - Environment with restaurant services, gym, bank, post office and transport

• Employee Assistance Programme – So that your mental well-being is taken care of

• A range of training opportunities - We actively support you in your development
  

At Medline Iberia, we believe that diversity and inclusion are essential for achieving success and fostering innovation. We are committed to promoting an inclusive work environment where everyone is valued and respected for their unique differences. Through our selection processes, we are dedicated to ensuring equal opportunities and fairness for all candidates, regardless of their background, gender, sexual orientation, age, disability, religion, or any other personal characteristic

Medline is committed to reducing our carbon footprint, developing responsible products, supporting our employees and local communities, and promoting high ethical standards internally and among our supplier partners. Click here to discover what Medline is doing to make healthcare more sustainable for people and the planet.