Role reports to: Sales Manager

Department: Sales

Contract type: Permanent

Location: Field based. Territory covering Central London teaching hospitals and specialist centres, including a private clinic network, extending into North and South London NHS trusts. This territory carries potential for significant growth. Candidates should live within a reasonable commuting distance of this territory to ensure regular on-site coverage and relationship management.

About us

Medline is a leading provider of medical-surgical products and supply chain solutions, serving all points of care. Through a wide-ranging product portfolio, a robust supply chain network and modern clinical solutions, Medline helps healthcare providers (HCPs) improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, United States, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. Outside the US, Medline International B.V. serves as the international headquarters and is in Utrecht, the Netherlands.

To learn more about Medline’s operations in Europe, visit www.medline.eu

Purpose

The Account Manager’s role is to increase sales and margins by attracting new customers and expanding Medline’s product and service offering to our existing customers.

Activities and responsibilities

• Designs and executes an account plan to build new and grow existing business

• Creates and maximises customer value and loyalty, resulting in long-term relationships

• Collectively works with internal team members like Clinical Sales, Product Managers and Customer Service Agents to drive sales success and customer satisfaction

• Manages tenders and price quotations in collaboration with the Customer Service & Tender Management team as well as the product divisions

• Gains customer insights and identifies the right customer stakeholders to help drive the purchasing process

• Works according to the Challenger Sales methodology

• Launches new products and solutions to customers

• Takes active involvement in the complaint process for his/her own customers

• Provides sales forecasts and updates them regularly

• Maintains and uses CRM data to improve own performance

• Collects customer feedback and market insights, and makes suggestions for improvements on products and services to the product divisions

• Organises symposia, conferences and regional exhibitions to promote products (both online and offline)

Job requirements

• Successfully completed higher education or relevant work experience in business and/or healthcare

• Healthcare industry experience and knowledge of hospital decision-making processes are advantageous

• Minimum 2 years of experience in sales

• Able to quickly build relationships with key people internally and externally

• Strong drive for results

• Well-organised and structured

• Ability to achieve results in a fast-paced, changing, highly demanding environment

• Solid analytical skills

• Strong communication and influencing skills

• Fluent in English

We have everything covered

This is an opportunity to make a real impact in a growing, dynamic team and work in a global organisation where your voice is heard, and your ownership makes a difference. We offer a competitive compensation and benefits package including:

• Bonus scheme

• Income protection insurance (after 6 months)

• Life Insurance (after 6 months)

• Access to help@hand total well-being app (including EAP and access to Benefithub discounts and savings)

• Access to YuLife – a wellbeing app that rewards you for daily healthy activities

• Pension (3% employer, 5% employee contribution)

• Employee referral scheme

• Bespoke training and development opportunities

• Opportunity to buy health cash plans

• Cycle to work scheme

• Regular employee appreciation events

• 25 days holiday plus the usual bank holidays

Contact

We encourage early applications, as we reserve the right to close this vacancy once we have received a sufficient number of suitable applications. We look forward hearing from you!

Medline is committed to reducing our carbon footprint, developing responsible products, supporting our employees and local communities, and promoting high ethical standards internally and among our supplier partners. Click here to discover what Medline is doing to make healthcare more sustainable for people and the planet.